Repair Services
At VALLKREE, we take pride in the quality & performance of our e-bike range.
From our thoughtful design & development to our careful manufacturing & servicing, our VALLKREE e-bikes undergo the highest quality assurance standards across our materials, bike build & ongoing servicing.
At VALLKREE, we offer excellent in-house mechanical expertise - nobody loves & knows our bikes more than us!
Our professional mechanics work on the construction of our bikes, as well as the ongoing care over a bike's lifetime.
We offer 4 service options to suit your various needs. Our Standard Service, Standard Service Plus, Ultimate Service & Ultimate Service Plus offer different solutions, depending on the condition of your bike & the amount of time since your last service.
Please find each service listed below;
1. The STANDARD Service: RRP $150.00
The standard service is recommended every 3-6 months.
This service includes:
- Check and tighten all bolts and nuts, crank, Check stem, seat, quick release, disk etc. and adjust
- Brake and gear check alignment and adjustment
- General lubrication
- Tyre inflation check / check spoke tension, minor adjustment
- Quick clean
- Safety check and inspection Parts not included
2. The STANDARD PLUS Service: RRP $250.00
Standard service + Bolts and Nuts greased & Stainless Steel replacements Stainless Steel Bolts and Nuts included.
3. The ULTIMATE Service: RRP $270.00
The ULTIMATE service should be performed every 6-12 months Includes:
- The standard service
- Check for general wear and tear
- Check all Components that need cleaning and lubrication,
- Check drivetrain and adjust gear if needed/clean rear derailleur/check and straighten derailleur hanger
- Clean and lubricate bike, chain, check chain wear and replace if needed
- Check tires/ true wheels
- Check brakes and adjust/clean brake surface and deglaze pads replace pads if needed / check brake and gear cables, replace if necessary
- Bleed hydraulic brakes/replace brake pads Parts not included
4. The ULTIMATE PLUS Service: RRP $370.00
Ultimate service + Bolts and Nuts greased & Stainless Steel replacements Stainless Steel Bolts and Nuts included
Our team will also advise which service items are *ESSENTIAL (those our technicians believe you must fix now) & items that are *RECOMMENDED (those we believe we should fix now, to avoid further issues later.).
Once we've had a chance to inspect your VALLKREE bike, our team will provide a clear quote & send it to you by SMS, including all parts & services needed to bring your bike to its best mechanical condition.
Of course, our team is always on hand to discuss any question you may have.