Repair Services

At VALLKREE, we take pride in the quality & performance of our e-bike range.

From our thoughtful design & development to our careful manufacturing & servicing, our VALLKREE e-bikes undergo the highest quality assurance standards across our materials, bike build & ongoing servicing.

At VALLKREE, we offer excellent in-house mechanical expertise - nobody loves & knows our bikes more than us!

Our professional mechanics work on the construction of our bikes, as well as the ongoing care over a bike's lifetime.

We offer 2 service options to suit your various needs. Our Standard Service and Standard Service Plus offer different solutions, depending on the condition of your bike & the amount of time since your last service.

Please find each service listed below:

1. The STANDARD Service: RRP $180.00
The standard service is recommended every 3-6 months.
This service includes:

1. Check and tighten all bolts and nuts, crank, Check stem, seat, quick release, disk etc. and adjust
2. Brake and Gear Alignment and Adjustment:
  • Inspect and adjust brake alignment.
  • Clean brake surfaces and deglaze pads; replace pads if necessary.
  • Inspect brake and gear cables; replace if worn or damaged.
3. Bleed hydraulic brakes/replace brake pads, Parts not included
4. General lubrication
5. Tyre inflation check / check spoke tension, minor adjustment
6. Quick clean
7. Safety check and inspection

*Parts not included

2. The STANDARD PLUS Service: RRP $280.00
Standard service + Bolts and Nuts greased & Stainless Steel replacements Stainless Steel Bolts and Nuts included.

Our team will also advise which service items are *ESSENTIAL (those our technicians believe you must fix now) & items that are *RECOMMENDED (those we believe we should fix now, to avoid further issues later.).

Once we've had a chance to inspect your VALLKREE bike, our team will provide a clear quote & send it to you by SMS, including all parts & services needed to bring your bike to its best mechanical condition.

Of course, our team is always on hand to discuss any question you may have.