Ordering Information

Is it safe to order online?

Of course! VALLKREE uses the Pay Pal payment gateway, Your financial information stays safe with PayPal. Your credit card and bank account numbers are never shared with online stores, and you’re 100% protected against unauthorised payments sent from your account, If however you still feel uneasy about ordering online feel free to contact us by email at hello@vallkree.com and we will contact you to arrange the order.

Are my personal details safe with VALLKREE?

VALLKREE practices safe e–commerce. We do not store credit card details and at no time do we share any of our customer’s information with any other parties. We do retain customer information in the interest of further communication with our customers. If at any time you would like your information removed from our files please contact us.

How to order

Buying online is easy: browse through our categories and click the “Add to cart” button for any item you’d like. When you’ve finished shopping, click through to your shopping cart and enter your delivery address and payment details as requested.


Online using your bank account, Visa, Mastercard, Amex & Diners through Pay Pal or by direct internet transfer*. To pay via direct internet transfer, select this option in the check out process and you will be given the bank accounts details in which your payment can be made. Once your payment has cleared into our account we will ship your item, please allow an extra 2-3 days on top of the standard delivery time.

What are the refunds/exchange policy?

We do not offer you a refund or an exchange.

What if my goods are damaged or faulty?

We take great care ensuring your goods have been checked for damages prior to delivery. If however they are found to be damaged or faulty on delivery, please notify us within 2 days of receiving your goods and the faulty item will be replaced. Faulty Goods must be returned in the original packaging for an exchange.

If you have any questions about payment or delivery, or any special requests please Contact Us at hello@vallkree.com Please refer to our terms and conditions.